How We Operate Your Account & Funds
When you open an account with citybet, we collect information necessary to verify your identity and process your payments. Your account access depends on local law where you are located. Deposits via DANA, OVO, GoPay and QRIS are processed through our partner payment networks; each deposit
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triggers automatic verification checks before funds reach your wallet. Withdrawals follow the same verification path — we confirm your identity and ownership of the withdrawal method before releasing funds. We retain your account data for the duration of your membership and for the period required by
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payment processors and local regulations. If your account is inactive for more than 12 months, we may apply account retention policies as permitted by local law. Your personal data is not sold to third parties; it is used solely for account management, payment processing, fraud prevention
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and regulatory compliance.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.